COMPENSATION: $24-$26 per hour, based on experience and funding availability.

HOURS: Full-time, 40 hours per week; flexible scheduling required for occasional evening groups, community events, and weekend programming.

REPORTS TO: Holistic Family Support Manager

Senior Family Violence Prevention Coach

General Description

The Senior Family Violence Prevention Coach serves as the lead direct-service professional within the Still We Rise (SWR) program, providing trauma-informed, survivor-centered advocacy, education, coaching, service coordination, and resource navigation to individuals and families impacted by domestic violence, intimate partner violence, and family violence.

In addition to maintaining a participant caseload, the Senior Coach provides day-to-day leadership, mentoring, and support to Family Violence Prevention Coaches; assists with onboarding and staff development; supports program implementation and quality assurance; strengthens community partnerships; and helps ensure documentation, evaluation, and grant requirements are met.

The Senior Coach works closely with the Holistic Family Support Manager to identify program needs, address service-delivery barriers, promote consistent practice across the coaching team, and advance positive participant and program outcomes.

Duties & Essential Job Functions

Direct Services & Participant Support

• Maintain a caseload of approximately twelve (12) to sixteen (16) active participants and families, based on program needs and leadership responsibilities.
• Complete screenings, assessments, individualized service plans, safety plans, and ongoing progress reviews.
• Provide trauma-informed, survivor-centered coaching, advocacy, parenting education, life-skills support, crisis intervention, and resource navigation using evidence-based and strengths-based practices.
• Connect participants with housing, behavioral health, legal, employment, childcare, transportation, financial assistance, and other community resources.
• Assess barriers impacting participant success and use solution-focused strategies to support progress toward identified goals.
• Promote participant rights, dignity, confidentiality, safety, self-determination, and healthy community connections.

Leadership & Coaching Support

• Serve as the lead coach and day-to-day resource for Family Violence Prevention Coaches.
• Mentor coaching staff and assist with onboarding, orientation, training, and ongoing professional development.
• Model best practices in participant engagement, professional boundaries, documentation, service planning, resource navigation, and trauma-informed service delivery.
• Provide guidance and problem-solving support regarding complex participant situations and service-delivery barriers, escalating concerns to the Holistic Family Support Manager as appropriate.
• Assist with reviewing documentation for completeness, timeliness, accuracy, and alignment with agency and grant requirements.
• Identify coaching trends, program strengths, service gaps, and opportunities for continuous quality improvement.
• Support the Holistic Family Support Manager with day-to-day program coordination, team communication, and implementation of program expectations.

Community Engagement & Outreach

• Develop and maintain relationships with community organizations, schools, healthcare providers, behavioral health agencies, victim-service providers, legal resources, faith communities, and other referral partners.
• Represent CHD and the Still We Rise program at community meetings, outreach events, presentations, and networking opportunities.
• Assist with participant recruitment, engagement, and retention efforts.
• Facilitate educational workshops, support groups, listening circles, and community presentations as assigned.
• Develop, maintain, and continually expand knowledge of community resources and referral options available to participants and staff.

Documentation, Evaluation & Grant Compliance

• Complete progress notes, assessments, service plans, referrals, attendance records, and other required documentation within established timelines.
• Ensure program activities and participant documentation comply with agency policies, grant requirements, funding expectations, confidentiality standards, and applicable program guidelines.
• Collect and maintain accurate participant demographic, service-delivery, output, outcome, and performance-measure data.
• Utilize agency electronic documentation, data-tracking, and reporting systems to maintain accurate participant and program records.
• Assist with program evaluation activities, including pre- and post-assessments, outcome measurement, data review, and continuous quality-improvement efforts.
• Support preparation of grant reports, performance reports, program summaries, and other required reporting by providing accurate and timely program information.
• Monitor participant progress and service-plan outcomes and communicate significant trends, barriers, or data concerns to the Holistic Family Support Manager.

Team Collaboration & Program Operations

• Participate in individual supervision, staff meetings, case consultations, program planning, and professional development activities.
• Collaborate with internal staff and external service providers to coordinate services and strengthen participant outcomes.
• Assist with implementation of CHD’s mission, vision, values, program goals, policies, and procedures.
• Support special projects, community initiatives, and program activities as assigned.
• Perform other duties as assigned to support the effectiveness of CHD’s prevention, education, and family-support programs.

Decision-Making & Leadership Authority

The Senior Family Violence Prevention Coach serves as the lead coaching resource within the Still We Rise program and exercises independent judgment in participant engagement, crisis response, resource coordination, and day-to-day coaching support. The position collaborates closely with the Holistic Family Support Manager regarding program operations, staff development, significant participant concerns, quality assurance, and matters requiring management-level decisions.

Work Experience / Knowledge / Skills

• Minimum of three (3) years of professional experience providing direct services in social services, behavioral health, victim services, public health, family support, or a closely related field preferred.
• Demonstrated leadership, mentoring, coaching, team-lead, or program-coordination experience strongly preferred.
• Knowledge of domestic violence, intimate partner violence, family violence prevention, survivor-centered practices, trauma-informed care, child and family systems, and social determinants of health.
• Knowledge of crisis intervention, safety planning, strengths-based case management, motivational interviewing, resource navigation, parenting education, and group facilitation.
• Experience facilitating workshops, support groups, educational programming, or adult-learning activities.
• Understanding of grant-funded program requirements, documentation standards, program evaluation, outcome measurement, and continuous quality improvement.
• Strong communication, listening, relationship-building, documentation, organization, and deadline-management skills.
• Ability to provide leadership while maintaining appropriate professional boundaries and a collaborative team approach.
• Ability to work independently, manage competing priorities, exercise sound judgment, and respond appropriately to sensitive or crisis situations.
• Ability to engage diverse populations with cultural humility, responsiveness, respect, and impartiality.
• Proficiency with Microsoft Office, Google Workspace, electronic documentation systems, and online resource or information systems.

Education / Certification Requirements

• Bachelor’s degree in Social Work, Counseling, Human Services, Public Health, Psychology, Criminal Justice, Behavioral Health, or a closely related field preferred.
• Equivalent combinations of relevant education and professional experience may be considered.
• Valid Nebraska driver’s license, acceptable driving record, reliable transportation, and proof of insurance that meets agency requirements.
• Successful completion of criminal background and child/adult abuse registry clearances.
• Drug testing required.
• Personal commitment to the mission, vision, and values of CHD.

Physical & Work Environment Requirements

• Ability to travel throughout the service area as needed.
• Ability to sit, stand, walk, communicate, and use a computer for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to work a flexible schedule that may include occasional evenings and weekends based on program needs.